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Post a message here if you are having trouble with a particular feature of your Amulet voice remote, or if you have a suggestion for features to include in a future software release.
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TOPIC: I need help

I need help 6 years 4 months ago #486

  • Dr
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I got my remote today ,the voice commands works well the problem is the buttons , windows media center never responds what ever the button i press .
Windows 7 64 bit.
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Re: I need help 6 years 4 months ago #487

  • conor
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What IR receiver are you using?

The Amulet Remote is provided with a dongle for receiving the audio. It does not handle the buttons. You need to have a compatible IR receiver. The Amulet Remote uses Media Center IR codes, so if you already had a standard MC remote, it should work.

Further background info here - www.amuletdevices.com/index.php/Voice-Remote/
Last Edit: 6 years 4 months ago by conor.
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Re: I need help 6 years 4 months ago #488

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Thank you conor for your help.
Now i have a real headache.
A device that costs 150 $ and i cannot use the buttons without ir receiver , my God what a waist .
After one week of international shipping and i cannot use the remote buttons without ir .
I thought you have invented something that never uses ir in this 21 century.
Cannot you use wifi, blutooth or radio???????????????
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Re: I need help 6 years 4 months ago #489

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Sorry to hear that this is a bigger problem than expected.

Most of our customers are existing Media Center users, and as such they would have had an IR receiver already. We therefore did not bundle a receiver as standard. We have the option in our shop to purchase a receiver for those that do not have one. You may also find a Media Center receiver in a local shop quicker and/or cheaper. We would like to send the buttons over the radio link, but that would give an un-acceptable battery life on the remote as the radio would be on more, and use a lot of power. We are investigating our next design at the moment and we intend to provide wireless buttons. Not that that helps at the moment.
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Re: I need help 6 years 4 months ago #490

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Dear conor
Do you know any internal ir reciever (5.25 or 3.5 bay) that is fully compatible with amulet reomte (all buttons work without any ffurther configuration)?
I built new PC and i thought your remote is going to do every thing with that dongle but unfortunately it doesnt.
I am thinking to buy antec Multimedia Station Elite but i am not sure if the ir reciever will work with amulet without further configuration .
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Re: I need help 6 years 4 months ago #491

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We have not tested that IR receiver here, but I believe some of our customers have. I read on the product information that it uses iMON software. We have a KB article about using the Amulet Remote with iMON -

www.amuletdevices.com/index.php/Voice-Re...-remote-buttons.html
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