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General Support

Post a message here if you are having trouble with a particular feature of your Amulet voice remote, or if you have a suggestion for features to include in a future software release.
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TOPIC: No Support Help?

No Support Help? 11 years 8 months ago #726

  • dcrupi
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Are you guys still in business? I have two requests in for help with a problem for several weeks now. Amulet stopped working and I am getting an error message. I sent all of the information in and I would like some assistance.

Thanks,

Dennis
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Re: No Support Help? 11 years 8 months ago #727

  • eddy
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My apologies Dennis; your original bug submission was missed.

We have now located the bug report and identified the cause of the problem. I've mailed you separately with a workaround you can use for now, and a permanent fix has been made to the Amulet code; it will be included in the next beta release.

Regards,

Eddy
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Re: No Support Help? 11 years 8 months ago #734

  • dcrupi
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Eddy,

Thanks for replying.

I applied your fixed and it corrected the problem.

Thank you.

Dennis
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